1. Scope and who we are
This policy applies to this product-display website, its EGO R9 Camera pages, downloadable specification file, language selector, and inquiry links. The website is operated by TINTELE GLOBAL CO., LIMITED. It is a business-to-business product website and is not intended to provide customer accounts, online checkout, or payment processing.
2. Information we handle
Information you choose to provide
When you contact us by email, WhatsApp, or phone, you may provide your name, business email, company, use case, requested quantity, delivery country, project requirements, and any other information included in your message.
Static inquiry forms
The inquiry forms in this static website prepare a message in your own email application. The form does not send information to this website by itself. We receive the information only after you review and send the email.
Hosting and device information
Our hosting or content-delivery providers may generate ordinary access and security logs, such as IP address, browser and device type, requested page, referring URL, date and time, and error or security events. The exact log retention depends on the production hosting configuration.
3. How and why we use information
We use personal information to respond to product inquiries; provide specifications, quotations, evaluation planning, delivery information, and support; maintain website security; prevent misuse; keep business records; and comply with applicable legal obligations.
Depending on the applicable law and context, processing is based on your request before entering a business relationship, our legitimate interests in answering business inquiries and protecting the website, your consent where required, or compliance with legal obligations.
6. Retention and security
We keep inquiry and business correspondence only as long as reasonably necessary for the purposes described above, including follow-up, warranty or support records, dispute handling, and legal or accounting requirements. Inactive inquiry records are reviewed periodically and deleted or anonymized when no longer needed.
We apply reasonable organizational and technical safeguards appropriate to the information handled. The production website should be accessed over HTTPS. No method of transmission or storage is completely secure, so please do not send passwords, payment-card details, identity documents, or other unnecessary sensitive information through a product inquiry.
7. Your choices and privacy rights
Depending on where you live, you may have rights to request access, correction, deletion, restriction, portability, or objection; withdraw consent where processing relies on consent; and complain to a relevant privacy authority. These rights may be subject to legal exceptions.
You may clear language cookies and local storage through your browser settings. You may also choose not to use Google Translate, WhatsApp, or other third-party links. To make a privacy request, email us using the address below. We may need to verify your identity before completing a request.
Children
This business product website is not directed to children, and we do not knowingly seek personal information from children.
Policy changes
We may update this policy when the website, service providers, or legal requirements change. The effective date at the top of this page identifies the current version.
8. Contact us about privacy
Email stephenbystephen@gmail.com, call +8613802554617, or write to UNIT 02 9/F, THE BROADWAY, NO. 54-62 LOCKHART RD, WAN CHAI, HONG KONG.