1. Scope and who we are
This policy applies to this product-display website, its EGO Camera pages, downloadable specification file, language selector, and inquiry links. The website is operated by TINTELE GLOBAL CO., LIMITED. It is a business-to-business product website and is not intended to provide customer accounts, online checkout, or payment processing.
2. Information we handle
Information you choose to provide
When you contact us by email, WhatsApp, or phone, you may provide your name, business email, company, use case, request type, requested quantity, delivery country, project requirements, and any other information included in your message.
Static inquiry forms
The inquiry forms send the details you enter directly to our secure contact API at api.egocamera.com. The API validates the full name and work email, temporarily processes the submitted details and campaign parameters such as UTM values or Google click identifiers, and generates an email to our support team. The API does not use a third-party form application. A successful submission may trigger a consent-aware lead event through Google Tag Manager; names, email addresses, phone numbers, company names, and message text are not included in that event.
Google Tag Manager and optional measurement
This website installs Google Tag Manager container GTM-NZ53V9DD. Before the container loads, Consent Mode v2 sets ad_storage, ad_user_data, ad_personalization, and analytics_storage to denied. If you select Accept analytics, those consent states are updated to granted so approved analytics or advertising measurement tags published in the container may run.
Google Tag Manager may connect to Google to obtain container instructions and process consent-aware technical requests. This website does not operate a visitor-record API and does not store visitor IP addresses, approximate location, stay time, page paths, or browsing events in local databases or Markdown files. GTM is not used to read names, email addresses, phone numbers, company names, or message text entered in inquiry forms.
Hosting and device information
Our hosting or content-delivery providers may generate ordinary access and security logs, such as IP address, browser and device type, requested page, referring URL, date and time, and error or security events. The exact log retention depends on the production hosting configuration.
3. How and why we use information
We use personal information to respond to product inquiries; provide specifications, quotations, evaluation planning, delivery information, and support; maintain website security; prevent misuse; keep business records; and comply with applicable legal obligations.
When you accept optional measurement, approved tags configured in Google Tag Manager may be used to understand landing pages, campaign performance, page and call-to-action usage, and completed inquiry intentions. We do not use this information for automated decisions and do not sell personal information.
Depending on the applicable law and context, processing is based on your request before entering a business relationship, our legitimate interests in answering business inquiries and protecting the website, your consent where required, or compliance with legal obligations.
6. Retention and security
We keep inquiry and business correspondence only as long as reasonably necessary for the purposes described above, including follow-up, warranty or support records, dispute handling, and legal or accounting requirements. Inactive inquiry records are reviewed periodically and deleted or anonymized when no longer needed.
Your GTM consent preference may remain in your browser for up to six months unless you clear it earlier. Retention for data processed by an approved Google Analytics or Google Ads tag is controlled by the applicable Google account and tag configuration.
We apply reasonable organizational and technical safeguards appropriate to the information handled. The production website should be accessed over HTTPS. No method of transmission or storage is completely secure, so please do not send passwords, payment-card details, identity documents, or other unnecessary sensitive information through a product inquiry.
7. Your choices and privacy rights
Depending on where you live, you may have rights to request access, correction, deletion, restriction, portability, or objection; withdraw consent where processing relies on consent; and complain to a relevant privacy authority. These rights may be subject to legal exceptions.
You may use the footer Privacy choices control to decline or withdraw optional analytics without affecting access to the website. You may also clear language cookies, local storage, and session storage through your browser settings or choose not to use Google Translate, WhatsApp, or other third-party links. To make a privacy request, email us using the address below. We may need to verify your identity before completing a request.
Children
This business product website is not directed to children, and we do not knowingly seek personal information from children.
Policy changes
We may update this policy when the website, service providers, or legal requirements change. The effective date at the top of this page identifies the current version.
8. Contact us about privacy
Email stephenbystephen@gmail.com, call +8613802554617, or write to UNIT 02 9/F, THE BROADWAY, NO. 54-62 LOCKHART RD, WAN CHAI, HONG KONG.